SPA etiquette

  • Before making appointment, please be sure, that You don't have any contraindications to the treatment.
  • Please inform the person conducting the procedure about your health status.
  • If You have any preference for a specific facilitator (doctor, masseur, beautician, hairdresser), then please let us know about it while booking treatment.
  • If possible please arrive 5 minutes earlier before the treatment starts, to put your outerwear in the wardrobe and inform administrator about your arrival.
  • If You can not come to the treatment at the time of booking, please contact us as soon as possible to inform the reception.
  • If You have Dorpat SPA gift card, please submit it to administrator before treatment.
  • If You arrive by car you can park your car in the Dorpat hotel parking lot. For this please ask previously parkingcard from reception and put it on the car windscreen.
  • Please inform immediately the treatment facilitator, if You feel uncomfortable during the treatment, if You have cold, heat, pain etc.
  • During massages, bath and sauna treatments there is possibility to use  disposable underwear given by facilitator. Personal swimwear (swimsuit, bikinis, bathing suits) and towels are not necessary to take with you.
  • The salt chamber sessions begin in every full hour. Before entering the chamber, please do not use any aerosols fragrances (perfumes, deodorants).
  • Before coming to massages, bath and sauna treatments please remove all your yewelry : necklaces, bracelets, watches etc.
  • During Your stay at the spa we ask you to switch your mobile to silent mode, not to disturb youself and others spa clients.
  • While booking treatment time please make sure that you don't have contraindications to the desired spa care.